Personalized Planning Policies

Pet Coordination & Transport Policy

At Techquila Freelancing Inc., we offer limited pet coordination and transport as part of our Personalized Planning services. The health, safety, and comfort of all pets — and people — are our top priority.

🚐 Transport Capacity & Restrictions

  • Maximum of 3 small-to-medium pets per trip (e.g., cats, dogs, rabbits)

  • No large livestock such as cows, horses, goats, pigs, or similar

  • Transport vehicles are designed for domestic animals only

🧷 Safety & Handling

  • All pets must be secured in a suitable carrier, crate, or harness

  • Pet temperament must be disclosed in advance (e.g., anxious, aggressive)

  • We reserve the right to refuse service if an animal poses a safety risk

🧼 Cleanliness & Care

  • Vehicles are sanitized between uses

  • Pet allergies or medical needs must be disclosed prior to service

  • Special accommodations (e.g., medication, cooling packs) must be discussed in advance

📝 Client Responsibility

  • Clients must provide accurate information about the pet’s behavior, health, and transport needs

  • Late disclosures or non-compliance may result in cancellation or rescheduling

  • By booking, clients agree to this policy and acknowledge risks associated with animal transport

This policy helps us ensure a safe, smooth, and stress-free experience for everyone involved. If you have questions or special requests, feel free to reach out before booking.

Will Kit Policy

We provide customized will kits to simplify estate planning; however, our service is non-legal in nature.

  • We assist with document assembly, formatting, and clear instructions.

  • We do not offer legal advice or review.

  • Clients are responsible for verifying the legal requirements in their province or territory.

  • We recommend all documents be reviewed by a licensed legal professional before signing.

Disclaimer: Use of this service does not create a lawyer-client relationship.

Errand Services & Delivery Policy

We offer secure pickup and delivery of items such as prescriptions, packages, or documents.

  • All pickup and delivery requests must be scheduled in advance.

  • We reserve the right to refuse items that are too large, fragile, or restricted (e.g., alcohol, narcotics, perishables).

  • Deliveries are considered complete once dropped off or handed to the receiving party.

  • We are not liable for damaged or lost items once delivery is complete.

Clients must clearly specify drop-off instructions and sign for high-value deliveries if required.

Scheduling & Reminder Services Policy

This service helps you stay on top of important appointments and tasks.

  • Scheduling is offered for personal calendars, appointments, and home routines.

  • Reminders are delivered via email, text, or phone based on client preference.

  • We are not responsible for missed events due to outdated contact info or failure to confirm appointments.

  • Changes to appointments must be communicated at least 24 hours in advance.

Clients remain responsible for attending appointments and managing cancellations with third parties.

Grocery Ordering & Delivery Policy

This service streamlines your grocery experience through online ordering and scheduled pickups.

  • Clients must provide a detailed list or allow access to a digital cart.

  • We are not responsible for item substitutions or inventory shortages at the store.

  • Orders must be finalized 24 hours prior to scheduled pickup.

  • If client is not present at delivery time, groceries will be left at the designated location unless otherwise agreed.

No returns or exchanges are available once groceries are picked up.

Wait Time & Extended Stay Policy

We offer in-person wait time support to help with appointments, errands, and overnight pet/home checks.

  • Wait time is billed in 30-minute increments, with a 1-hour minimum.

  • Clients must provide a realistic estimate of required wait or stay time in advance.

  • If service exceeds the scheduled time by more than 15 minutes without notice, additional billing will apply.

  • Overnight visits and extended stays require 48 hours’ notice for cancellation.

We reserve the right to end a service early if conditions are unsafe or significantly different than described.

Financial & Document Assistance Policy

Our document assistance service is designed to help clients stay organized and prepared, not to replace financial or legal professionals.

  • We can assist with sorting, digitizing, and organizing paperwork.

  • We do not provide financial planning, or investment advice.

  • Confidential documents are handled with care and never shared without consent.

  • Clients are responsible for reviewing final documentation for accuracy.

We maintain client confidentiality but are not liable for the contents or outcome of submitted forms.

Growing steadily from humble beginnings

It all began with a simple idea fueled by a deep passion. As a small business, we pride ourselves on personal attention and dedication to every detail. Our approach is rooted in quality and integrity, ensuring that everything we do reflects our commitment to excellence.