Our pricing is transparent and listed for most services. However, certain packages or complex projects can be tailored to meet your specific needs. For customized solutions, we'll provide a detailed quote after discussing your requirements.

Yes, we offer discounts for clients who bundle multiple services. For example, combining tax preparation with bookkeeping or virtual assistant packages may result in a reduced overall cost. Contact us to learn about current promotions.

No. All costs are clearly outlined in our service agreements. If additional charges arise due to scope changes or extra requests, we will inform you in advance for approval.

You can book a consultation through the "Pour Us a Message" section on our website. Simply fill out the contact form, and we’ll respond within 24 hours to confirm your appointment.

Initial consultations are free for most services, allowing us to understand your needs and suggest the best solutions. For detailed consultations involving extensive planning, a nominal fee may apply, which will be credited toward your service if you proceed.

Yes, you can reschedule or cancel with at least 24 hours’ notice. Rescheduling within less than 24 hours may incur a small fee depending on availability.

Turnaround times vary by service and depend on document completeness, scheduling availability, and project scope. Below are our general timelines, with Rush Service available for urgent needs.

Tax Preparation

• CVITP (Free Tax Program): Completed within 12 hours to 3 business days after all required documents are received.

• Paid Tax Services (Individual, Self-Employed, Corporate): Most returns are finalized within 4 hours to 7 business days following complete intake.

Technology Support

• Residential Tech Help: Issues are typically resolved within a few hours to 5 business days, depending on complexity.

• Commercial Tech Support: Support requests are prioritized based on urgency and generally addressed within 4 hours to 5 business days.

• Device Repairs: Standard repairs are completed in one hour to 7 business days, excluding parts delays.

Admin Support

• For active clients, most requests are completed within 1 to 3 business days.

• Ongoing admin or executive packages are handled based on a mutually agreed weekly or monthly schedule.

Operations Optimization (HR, Onboarding, Policies)

• Individual tasks such as job postings, reference checks, and terminations are completed within 1 to 3 business days.

• Larger deliverables like employee handbooks or multi-step onboarding may take longer depending on scope.

Financial Framework (Bookkeeping & Payroll)

• Bookkeeping tasks (entry, reconciliation, reports) are typically completed within 1 to 7 business days, once records are received.

• Payroll processing follows your established schedule, with adjustments handled within a 12-hour to 36-hours window.

• Initial setups and catch-ups may require staged delivery but begin within the standard timeline.

Personal Assistant Services

• Quick tasks (document support, appointment scheduling, etc.) are often turned around within a few hours to 4 business days.

• Larger or custom assistance is scheduled based on your needs and priority.

🕓 Rush Service Policy

Rush services are subject to staff availability and will include additional fees. If you have a critical deadline or emergency, let us know your deadline, and we’ll do our best to accommodate your needs.

We will notify you via email or phone once the service is complete. For ongoing services, you will receive regular updates or reports based on your package.