1. Payment Requirements

Work will commence only after the initial payment has been received and a signed Client Agreement & Intake Form is on file, unless otherwise agreed in writing.

Techquila Freelancing Inc. reserves the right to delay, suspend, or terminate any service in the event of incomplete, delayed, or missing payments.

 

2. Accepted Payment Methods

Payments may be made using one or more of the following approved methods:

• Electronic Transfer (e-Transfer)
• PayPal or Stripe
• GoCardless (automatic bank withdrawal)
• Certified Cheque or Money Order
• Cash (only if pre-arranged and receipted)

Alternative methods may be approved upon written request. All transactions are processed in Canadian Dollars (CAD).

 

3. Payment Schedules

Unless otherwise stated in the service agreement, payments follow one of the structures below:

 

Structure                                                   Description                                                                                                                                                                            

Flat-Fee Services                                      Full payment due prior to project commencement unless otherwise approved in writing.

                                                                                                                                                                                                                                                               

Subscription Plans                                    Billed at the start of each billing cycle (monthly or annually).

                                                                                                                                                                                                                                                               

Projects Over $750 CAD                         50 % upon agreement signing · 25 % at midpoint · 15 % at draft completion · 10 % upon final delivery.

                                                                                                                                                                                                                                                               

Annual Pre-Payment                                One-time payment for 12 months of service at a discounted rate.

                                                                                                                                                                                                                                                               

4. Late Payments

A 3 % late fee will be applied to all overdue balances.
Services may be paused or suspended until the account is brought current.

Repeated or chronic late payment may result in a change to pre-payment-only status or permanent account closure.

 

5. Refund Policy

Techquila Freelancing Inc. provides refunds only in limited and justified circumstances.

5.1 Non-Refundable Services

The following are strictly non-refundable once delivered or initiated:

• Completed service work or projects
• Subscription plans (monthly or annual)
• Missed appointments or late cancellations (see [Cancellation & Appointment Policy])

5.2 Refunds May Be Considered For

• Billing Errors – duplicate charges or misapplied payments.
• Failure to Deliver – if Techquila Freelancing Inc. cannot reasonably perform the service for reasons within its control.
• Extenuating Circumstances – medical emergencies or other significant events evaluated case by case.

5.3 Refunds Will Not Be Issued For

• Change of Mind after service commencement.
• Subjective Dissatisfaction when work has been performed as agreed (e.g., design or stylistic preferences).
• Client Delays or Non-Responsiveness that impact delivery or completion.

5.4 Refund Process

1. Submit a written request to support@techquila.ca with subject line “Refund Request.”
2. Include client name, invoice number, service type, and reason for request.
3. Refund requests will be reviewed within five (5) business days.
4. Approved refunds will be processed within seven (7) business days via the original payment method.

All decisions are final once a written resolution is provided.

 

6. Currency & Taxes

All fees are charged in Canadian Dollars (CAD).
Applicable taxes (GST/HST/PST) are added as required by law based on the client’s province or territory.

 

7. Chargebacks & Disputes

Clients agree to contact Techquila Freelancing Inc. directly to resolve any billing dispute before initiating a chargeback or external claim.
Unjustified chargebacks will result in immediate account suspension and potential recovery fees.

 

8. Cancellations & Rescheduling

Cancellations or schedule changes are governed by the [Cancellation & Appointment Policy].
Travel-related charges are outlined in the [Travel Policy].

 

9. Policy Revisions

Techquila Freelancing Inc. may amend this Payment & Refund Policy to reflect updates in procedures, laws, or payment systems.
All modifications take effect upon posting the updated version on our website.