Examples or Case Studies

1. Refund Policy Example:
   A client was mistakenly billed twice for a service. Upon review, the duplicate charge was refunded within five business days.
2. Corrective Service Example:
   A project delivered contained formatting errors. The client reported the issue within two business days, and the revisions were completed free of charge.
3. Payment Terms Example:
   A client selected a four-installment payment plan. Work began after the first installment was received, and milestones aligned with subsequent payments.
4. Force Majeure Example:
   During a snowstorm, our team faced delays in delivering a project. The client was notified immediately, and a revised timeline was agreed upon.