1. Purpose of the Platform

The client portal and mobile app are designed to provide clients with secure and convenient access to:

• Service information, invoices, and payment records.
• Document uploads and downloads.
• Appointment scheduling and communication tools.
• Support requests and service updates.

The Platform may also include limited automation features (e.g., chat assistance, data syncing) to streamline user experience.

 

2. Authorized Use

Access to the Platform is granted solely for legitimate business or service purposes between Techquila Freelancing Inc. and the client.

Users agree to:

• Use the Platform only for lawful purposes.
• Keep login credentials secure and confidential.
• Ensure uploaded documents and content belong to them or are lawfully authorized for submission.
• Avoid engaging in activities that may compromise system integrity or data security.

Unauthorized access, misuse, or sharing of accounts is strictly prohibited and may result in suspension or termination of access.

 

3. Account Security

Each user is responsible for maintaining the confidentiality of their account credentials and all activity conducted under their account.
To protect both user and company data:

• Passwords must not be shared or reused across multiple platforms.
• Access should be terminated immediately if unauthorized use is suspected.
• Techquila Freelancing Inc. should be notified promptly of any security concerns or account compromise.

All access and data transmission are protected using secure encryption and authentication protocols.

 

4. Data Collection and Privacy

Information processed through the Platform—including uploads, messages, and interactions—is used solely to provide services, manage client relationships, and maintain accurate business records.

All personal and business data are handled in accordance with our [Privacy Policy] and [Data Retention Policy].
The Platform does not use personal data for marketing, analytics, or advertising without explicit consent.

 

5. Chatbot and Communication Features

The chatbot and messaging functions within the Platform are designed to support user navigation and streamline communication.
These tools may record limited interaction data (such as timestamps or query content) to improve functionality and provide accurate support.

Chat responses are for informational purposes only and do not constitute legal, financial, or professional advice.
All serious inquiries should be directed to a Techquila representative.

 

6. File Uploads and Submissions

Users may upload files and documents relevant to the services being provided. By submitting content, users confirm that:

• The files are accurate, lawful, and free from malware.
• The user has ownership or authorization to share the content.
• Submitted materials may be stored or archived in compliance with applicable data retention laws.

Uploaded files are retained and deleted according to our [Data Retention Policy].

 

7. System Maintenance and Availability

Techquila Freelancing Inc. may perform scheduled or emergency maintenance on the Platform to ensure performance and security.
During such times, temporary service interruptions may occur. Reasonable notice will be provided when possible.

We are not responsible for interruptions caused by factors outside our control, including internet outages, third-party platform issues, or force majeure events.

 

8. Prohibited Conduct

Users must not:

• Attempt to gain unauthorized access to restricted areas or other users’ accounts.
• Use the Platform to transmit unlawful, offensive, or harmful material.
• Interfere with or disrupt system operations or security features.
• Reverse-engineer, decompile, or modify the software or its codebase.

Violation of these provisions may result in termination of access and potential legal action.

 

9. Termination of Access

Techquila Freelancing Inc. reserves the right to suspend or permanently revoke access to the Platform for:

• Breach of this policy or any related terms.
• Non-payment, misuse, or unlawful activity.
• At the client’s request or conclusion of a service agreement.

Upon termination, all associated data will be handled according to our [Data Retention Policy].

 

10. Policy Updates

This policy may be revised periodically to reflect updates in technology, legislation, or internal processes.
The revised version will be published on our website with an updated “Last Updated” date. Continued use of the Platform constitutes acceptance of any changes.