Turn your home tech struggles into a thing of the past. Whether it’s enhancing your Wi-Fi connectivity, securing your network, or optimizing your devices. Relax and enjoy a home that works as hard as you do.
Home Network Solutions
Stay connected with reliable and secure home network solutions. Whether you need Wi-Fi expansion, better coverage, or a complete network overhaul, we provide customized services to ensure your devices stay connected with fast and secure internet.
We’ll optimize your home network, troubleshoot connection issues, and set up secure, high-performance Wi-Fi to meet your needs.
Tech Support & Troubleshooting
Is your home technology acting up? Our tech support services will get your devices back to working order quickly and efficiently. Whether it’s a computer crashing, a printer refusing to connect, or a streaming issue, we’re here to help.
Our tech experts are ready to solve your problems with clear, easy-to-understand solutions that fit your schedule.
Data Protection & Backup Services
Keep your important files and memories safe with our data protection and backup services. We provide solutions to ensure your personal data is secure and accessible, even in case of system failure or data loss.
From setting up automatic backups to securing your devices, we give you peace of mind that your information is protected.
Device Setup & Installation
Getting new technology can be exciting, but setting it up can be overwhelming. Let our experts handle the installation for you! From computers to smart TVs, printers to gaming consoles, we’ll ensure your devices are up and running seamlessly.
Our team takes care of all the technical details so you can enjoy your new technology right away.
Troubleshooting & Diagnostics
Maintenance & Management
Software, Hardware & Network Issues
We diagnose and resolve crashes, glitches, slowdowns, and connection problems — fast and frustration-free.
Email, Cloud & Collaboration Tools
Can’t send emails or access shared files? We’ll fix sync, access, and configuration issues on the spot.
IoT & Endpoint Security Troubleshooting
Smart device not behaving? We’ll troubleshoot issues and ensure your connected gear stays secure.
Virus Removal & Data Recovery
We’ll safely remove infections and try to recover lost files — even when things seem bleak.
Proactive Monitoring & Emergency Support
We keep an eye on your systems and jump into action when things go sideways — before it becomes a crisis.
Internal/External Device Cleaning
We clean your tech inside and out to improve airflow, performance, and longevity.
Data Backup & Recovery
We’ll set up secure backups and help recover important files if they’ve gone missing.
IT Asset & Inventory Management
We track and manage your hardware and software, so you always know what you have — and what needs updating.
User Account Management
We help create, secure, and manage user accounts across your systems or platforms, with permission controls and password resets.
Setup & Installation
Device, Software & Network Setup
We’ll set up your tech — from laptops and printers to software and full home or office networks — so everything runs right from the start.
Email, Cloud, and Collaboration Tool Setup
We’ll get your Gmail, Outlook, cloud storage, or team tools like Zoom or Slack set up, synced, and ready for action.
VPN, Firewall, and IoT Security Setup
Need secure access and protection for smart devices? We’ll install your VPN, configure your firewall, and lock down your connected gear.
Configuration & Optimization
Sstem & Network Configuration
We fine-tune your system or network settings for smooth performance, proper connections, and zero surprises.
Security Settings & Encryption
We lock it down with encryption, secure access, and smart policies to keep your data and devices protected.
Performance Tuning & Disk Cleanup
Speed things up with a tune-up that clears clutter, boosts performance, and gives your system new life.
Antivirus, Anti-Malware & Security Updates
We’ll install trusted protection, remove threats, and keep your software up to date and secure.
| TRAINING AND EDUCATION |
|---|
| Empower your home with customized IT training sessions and educational resources to enhance productivity and ensure efficient use of technology. |
Prices Do Not Include GST
*Regular Hours ➝ Monday to Thursday 0800am - 0500pm
*After-Hours ➝ Monday to Thursday 0500pm - 0800am
*Non-Regular Hours ➝ Friday, Saturday, Sunday, and Statutory Holidays
Kilometer distances are calculated exclusively using Google Maps. Distances from other mapping services (e.g., Apple Maps, Waze) will not be considered. In the event of a discrepancy, the Google Maps distance will prevail, and no disputes regarding this will be accepted.
The Shot
Flat Rate at:
$99.00
A fast solution for minor tech hiccups or one-time help for one device.
Choose one from the list below:
-
Device, Software, or Network Setup
-
Basic Troubleshooting (hardware/software)
-
Internal/External Device Cleaning
-
Virus Removal
-
Disk Cleanup or Speed Boost
-
Email or Cloud Setup
*$25.00 additional task
*Travel Fees are not included
The Glass
Starting at
$249/month (ongoing support)
$675 prepay for 3 month
A solid pour of setup, security, and optimization to keep your tech running smooth.
Includes:
-
Full Device & Network Setup
-
Email, Cloud, or Collaboration Tool Setup
-
Security Settings, Firewall, VPN Configuration
-
Antivirus + Malware Protection
-
Performance Optimization
-
1 Hour of Troubleshooting or Support
-
Data Backup Setup
-
Internal/External Device Cleaning
*Travel Fees are not included
The Bottle
Starting at
$999/month
$2,700 prepay for 3 months
All-in, ongoing support with system security, management, and peace of mind.
Includes:
-
Everything in The Glass, plus:
-
Proactive Monitoring & Emergency Support
-
Full IT Asset & Inventory Management
-
User Account Management
-
Cloud, Email & Collaboration Tool Troubleshooting
-
IoT Security Setup & Support
-
Data Recovery Support
-
Security Updates & Ongoing Maintenance
-
Priority Service Access
*Travel Fees are not included
Optional Extras (for all tiers):
After-hours emergency support: +$49.99/hour + $1.02/km
Hardware upgrades or replacements: Priced separately
Travel: $24.99 + $0.72/km