Important Notice: Discliamer and Limitation Of Liability
Terms of Use
By accessing, using or relying on these Template's [the Template], you [the User] agree that the User understands and is bound by:
- the terms of use below [Template Terms of Use];
- the [Disclaimer and copyright] where the template is hosted [Disclaimer and Copyright Terms of Use]; and
- the [Privacy Statement] where the template is hosted [Privacy Terms of Use].
The Template Terms of Use, the Disclaimer and Copyright Terms of Use and the Privacy Terms of Use form a legal agreement between the User and Techquila Freelancing Inc. governing the use of this template [Terms of Use].
This template may only be used in accordance with the Terms of Use.
If the User does not understand or does not agree to the Terms of Use, the User must not access, use or rely on this template in any way. The Template is for Information Purposes Only.
This template is being provided for general informational purposes only and does not constitute legal, financial, or professional advice. While every effort has been made to ensure accuracy, Techquila Freelancing Inc. makes no warranties or guarantees regarding the completeness, reliability, or applicability of this template to specific business, legal, or financial situations. Users should consult a qualified professional for personalized advice before relying on any information contained with this template.
For employment-related templates, users should refer to the relevant provincial, federal, or industry-specific regulations applicable to their jurisdiction, as labor laws and compliance requirements may vary.
Responsibilities of User
The User acknowledges that it is the User’s responsibility to ensure that any agreement or arrangement entered into by the User meets all legal requirements applicable to the User, including requirements under privacy legislation.
The User acknowledges that it is the User’s responsibility to ensure that any agreement or arrangement entered into is accurate and is appropriate to the circumstances in which it is being used.
The User acknowledges that use or reliance on this template or any part of this template may not be sufficient to meet the User’s legal responsibilities or address the User’s legal entitlements.
Disclaimer and Exclusion of Liability
This template is provided on an “as-is” and “as-available” basis and is subject to change without notice. Techquila Freelancing Inc. excludes all representations and warranties, express or implied, including but not limited to, implied warranties of merchantability and fitness for a particular purpose, non-infringement or other violation of rights.
Techquila Freelancing Inc. makes no representations or warranties as to the use, accuracy, timelines, applicability, performance, security, availability or reliability of this template.
Under no circumstances shall Techquila Freelancing Inc. be liable under any circumstances or any theory of liability, including negligence, for any loss, injury or damage, including for direct, indirect, special, incidental, punitive, or consequential damages, caused by the use of or reliance on this template or otherwise arising in connection with this template, even if specifically advised of the possibility of such loss, injury or damage.
License
This template has been posted with the intent that it be readily available for personal and public non-commercial use and may be reproduced, in part or in whole and by any means, without charge or further permission from Techquila Freelancing Inc.
For the purposes of this template, non-commercial use includes use or modification of this template, in whole or in part, for record-keeping or business administrative purposes.
Complaints & Compliance
The use of this template does not guarantee compliance with applicable labour laws, regulations, or industry standards. Techquila Freelancing Inc. makes no representations or warranties that the use of this template will fulfill any legal requirements.
If a dispute or complaint arises regarding employment practices, it will be assessed based on relevant legislation, business policies, and governing authorities. Users are responsible for ensuring compliance with applicable laws in their jurisdiction.
Legal Advice
The template is provided for informational purposes only and does not constitute legal advice. Employment laws may vary, and some employees or businesses may have additional rights and obligations beyond the minimum legal standards.
If you are unsure about whether this template applies to your situation, do not rely on it as a legal document. You should consult with a qualified legal professional to ensure that your employment practices align with applicable regulations.
Severability
If any provision or part of a provision of the Terms of Use is determined to be invalid or unenforceable, such invalidity or unenforceability attaches only to that provision or part of a provision and everything else in the Terms of Use continues in full force and effect.
Applicable Law
These Terms of Use shall be governed by and interpreted in accordance with the laws in force in Alberta, and the parties irrevocably attorn to the exclusive jurisdiction of courts in Alberta.
Further Information
For more information, please contact 587-321-5881
Ask a question online at: https://www.techquila.ca/total-support-menu-our-services
Some of the templates provided by Techquila Freelancing Inc. contain built-in calculations to assist with accuracy and efficiency. These automated formulas help streamling based on user inputs.
However, please note:
✅ Users must review and verify all calculations for accuracy.
✅ Built-in formulas are designed as a guide only and may not account for specific or unique structures.
✅ Businesses remain responsible for ensuring compliance with applicable laws and regulations in their jurisdiction.
✅ Manual adjustments may still be required based on your companies requirements.
If you require customization or assistance, please give us a call at 587-321-5881 or email us at hello@techquila.ca to ensure accuracy and compliance.
Frequently asked questions
Why is my software not opening?
Check for any software updates, restart your device, or try reinstalling the application.
How do I install new software?
Download the installation file from a trusted source and follow the installation prompts.
What should I do if my computer won't turn on?
Check the power source, ensure all cables are connected, and try a different outlet.
My printer is not working, what can I do?
Make sure the printer is powered on, check the connection to your computer, and ensure there are no paper jams.
How do I back up my files?
Use external storage devices or cloud services to regularly save important files.
What should I do if I lost important files?
Check the recycle bin or use file recovery software. If data is critical, contact IT support for professional services.
What do I do if I suspect a phishing email?
Do not click any links; report it to IT support for further investigation.
Why is my internet connection slow?
Check for any background applications using bandwidth, restart your router, or contact your ISP.
How do I connect to the Wi-Fi?
Go to your device’s Wi-Fi settings, select the network, and enter the password.
What should I do if my computer freezes?
Try pressing Ctrl + Alt + Delete to open the task manager. If that doesn't work, perform a hard restart.
How can I improve my computer's performance?
Consider uninstalling unused programs, running disk cleanup, and checking for malware.
How can I protect my computer from viruses?
Install and regularly update antivirus software, avoid clicking on unknown links, and keep your operating system updated.
Antivirus Comparison
Bitdefender - Best for overall security.
Norton - Strong malware protection with a built-in VPN.
McAfee - Ideal for multi-device security.
Windows Defender - Free and built-in for Windows users.
Kaspersky - Provides advanced cybersecurity features.
IT Security Best Practices Guide
Use a Strong Password - protect user accounts from breaches
Use Multi-Factor Authentication (MFA) - enhance security for all logins
Secure Wi-Fi & Network Devices - change router default credentials
Avoid Phishing Attacks - Do not click on suspicious links or attachments
Keep Antivirus & Firewalls Enabled - ensure real-time protection is active
Keep your O/S (operating system) up to date - install the latest security patches and system updates
Regularly Backup Critical Data - use cloud or external backups
[Follow the 3-2-1 backup rule]
Monitor for Suspicious Activity - track unusual logins or network behavior
Residential IT Optimization Guide
Use Strong Wi-Fi Security - set up WPA3 encryption and a strong password
Keep Your Devices Updated - enable automatic updates for all devices
Backup Important Data - use cloud or external storage for data redundancy
Limit IoT Device Access - create a separate Wi-Fi network for smart devices
Enable Parental Controls - use built-in security settings for family protection
The 3-2-1 Backup Rule – Because "Oops" is Not a Backup Strategy
The 3-2-1 Backup Rule is the best standard for data protection, never lose important files, no matter what happens. Here’s how it works:
3 Copies of Your Data – One original + two backups.
2 Different Storage Types – Keep backups on different media (e.g., external hard drives, cloud storage, NAS).
1 Offsite Backup – Store one copy in a separate location (e.g., cloud, another physical location).
Why It Matters
Hardware fails
Cyberattacks happen
"I thought I saved it" isn’t a great recovery plan
Bottom line: Backups are like a seatbelt. You don't think about it. You don't even want to wear it sometimes. It's just there, slightly uncomfortable, a minor inconvenience in daily routine. But the second something goes wrong? You're beyond grateful it's there.
Commercial IT Optimization Guide
Tips to Optimize Commercial IT Systems
Implement Enterprise Firewalls - Use next-gen firewalls for business security.
Regularly Audit Security Policies - Review access permissions for employees.
Train Employees on Cybersecurity - Conduct regular security awareness training.
Utilize Secure Cloud Services - Adopt encrypted storage and backup solutions.
Enforce Role-Based Access Control - Limit system access based on user roles.
TROUBLESHOOTING GUIDES
Restart Your Modem & Router - Unplug both for at least 30 seconds before restarting.
We have all been there, you call your service provider asking for some guaidance on troubleshooting your network. The first thing they ask usually is, have you unplugged your modem and/or router? Seems so simple but we often forget to do this.
But here’s why you actually should: Restarting your modem and router helps clear out digital clutter, refreshes your connection to your ISP, and can even improve speed and performance. Plus, it helps thwart cyber threats by disconnecting any sneaky malware that might have latched onto your network.
Think of your device having a cat nap—quick, effective, and surprisingly refreshing.
Check Other Devices - Before you call your internet provider or threaten your router with a dramatic unplugging, do a quick check: Can other devices connect just fine? If so, your Wi-Fi isn’t the problem—your device is.
Troubleshooting a personal tech tantr um is a whole different game than a full-blown internet outage.
- misconfigured network setting
- outdated drivers
- a background process hogging all the bandwidth
Identifying the culprit saves you time and frustration—plus, it keeps you from needlessly restarting everything in a blind panic.
Run a Speed Test - Check your internet speed using Speedtest.net to determine performance.
Internet feels slow, but is it actually slow? Or are you just expecting gigabit speeds while your entire household streams, downloads, and games at once?
Running a speed test tells you exactly what you’re working with—your download, upload, and ping speeds. If the numbers don’t match what you’re paying for, it might be time to reboot your router, call your provider, or at least have a stern conversation with your internet-hogging neighbour.
Reset Network Settings - Flush DNS and Cache on the device.
Devices hold onto outdated network info like an overzealous hoarder. Flushing the DNS and clearing the cache is like giving it a fresh start—wiping out corrupted or outdated network data that might be causing slowdowns or connection errors.
It’s especially useful if websites aren’t loading properly, your connection keeps dropping, or you’re experiencing those mysterious “No Internet” moments while everything else seems fine. Think of it as a digital detox for your device—out with the old, in with the new!
Download Downdetector - This app will advise what services are down.
Don't go in a tech panic spiral and assume your internet is broken, check Downdetector. If your favourite streaming service, social media, or gaming platform isn't working, it might not be you—it might be them.
Instead of endlessly refreshing, restarting, or questioning reality, a quick glance at Downdetector lets you know if the issue is widespread. It saves you the time (and embarrassment) of troubleshooting a non-existent problem.
Because let’s be real—knowing the internet is actually down is oddly comforting. At least it’s not your fault ..... this time.
Call Techquila - If none of these step’s work, give us a call/text (587) 321-5881 or email us at support@techquila.ca.
Check Printer Power & Connection - Ensure the printer is plugged in and properly connected.
Verify Ink & Paper - Check if the printer has enough ink/toner and paper loaded.
Restart the Printer - Power cycle the printer to clear temporary issues.
Update or Reinstall Printer Drivers - Ensure you have the latest drivers installed.
Try Printing from Another Device - If the issue persists, test from another computer.
Close Unnecessary Programs - Check Task Manager (Ctrl+Shift+Esc) to see high resource usage.
Clear Cache & Temporary Files - Use Windows Disk Cleanup or macOS storage management tools.
Scan for Malware - Use tools like Malwarebytes or Windows Defender.
Upgrade RAM or Use SSD - If your computer is slow, upgrading hardware can significantly boost performance.
Update Software & Drivers - Outdated drivers or software may slow performance.
Restart the Application - Close and reopen the application to see if the issue resolves.
Update Software - Ensure your software is running the latest version.
Check Compatibility - Make sure the software is compatible with your operating system.
Reinstall the Software - If issues persist, uninstall and reinstall the application.
Check for Conflicting Programs - Some applications may interfere with others.