Rebooting Reliability: Restoring Stability for a Local Retailer’s Network

Discover how Techquila Freelancing turned tech chaos into consistent performance and peace of mind for a small-town shop.

Client Overview

Client: Independent retail shop
Industry: Retail / E-commerce
Location: Alberta small town
Duration: 2 weeks
Services Used: Complete Network & Privacy Solution (Commercial IT Support)

Challenge

The retailer’s network was dropping daily, causing register delays and online order failures. Employees were frustrated, and the owner was worried about potential data breaches due to frequent malware warnings.

Solution

Techquila Freelancing delivered a Complete Network & Privacy Solution, including:

Router and switch optimization for stable connectivity
Enterprise-grade antivirus and malware protection setup
Cloud-based firewall monitoring
On-site training for safe internet and email practices

Results

✅ Achieved 99.9% uptime within two weeks
✅ Eliminated 3 major malware threats
✅ Improved POS checkout speeds by 60%
✅ Staff gained confidence using tech securely

Client Feedback

“Our systems are faster, safer, and way less stressful to deal with. You didn’t just fix the problem — you fixed how we work.”
— Owner, Local Retail Business